Tips for SMS Marketing – Send text message reminders and confirmations.
SMS is the easiest way to stay in touch with service providers and businesses. This is evident from the following SMS marketing statistics 67% of people will text with businesses about appointments and scheduling instead of email or phone.
And this is especially true for short, helpful messages that can be missed via email, such as:
• Appointment reminders.
• Send billing Details reminders.
• Booking confirmation.
Here are three real-life examples of the last three.
Use Text messages to remind Appointment
Example: “Your appointment is tomorrow, 08/17/2021, 3.00 p.m.”
Appointment reminders via text messages are not mind-blowing as they are more likely to be seen as the appointment approaches.
Send billing reminder via text message.
Example: “Your Rs 1000/= balance will be paid by card on 8/17/2021.”
More and more companies are adapting to their customers’ preferences by providing billing reminders with text messages.
SMS updates are less likely to be ignored than messages sent to crowded email inboxes, and it’s just as easy for businesses to automate.
Booking confirmation with SMS text messages
Example: “You are booked! See you on 08/17/2021 at 3:00”.
Emails are often lost due to spam filters or hidden in a sea of unread messages.
Instead of emailing a booking, appointment, or booking confirmation, companies can send an SMS confirmation where they are most likely to see it.
