Predictive Analytics in Email Marketing…

A Key to Selling Smarter and Selling More.

Predictive marketing is one of the top email marketing trends since 2018. That’s because it paves the way for marketers to make more data-driven decisions, which, in turn, gives a big lift to email marketing performance, sales, and revenue.

The use of predictive analytics in email marketing isn’t new. But it’s a hot topic today — especially for e-commerce businesses — because predictive marketing is proving to be a great way to sell smarter and sell more through the email channel.

This article is discussed, how effectively and profitably use predictive analytics in email marketing.

What Is Predictive Marketing?

“Predictive marketing is the practice of extracting information from existing customer datasets to determine a pattern and predict future outcomes and trends,”

In other words, predictive marketing can help you make smarter decisions based on actual customer behaviors. When applied to email marketing, predictive analytics helps target the right audience, boost engagement, drive more conversions, and increase revenue from your email campaigns.

The Use of Predictive Analytics in Marketing Is on the Rise

Although predictive analytics has been applied to marketing for some time, the following factors explain why its use by marketers is rapidly rising:

  • Easier access to vast amounts of customer data
  • Availability of new automation tools
  • Development of more sophisticated algorithms
  • Improved computing power thanks to the Cloud.

And when it comes to predictive analytics, a company’s size doesn’t necessarily correlate with the use of more advanced marketing techniques:

  • 49% of super-small companies and startups reported that they were currently investigating predictive marketing solutions.
  • 33% of small businesses reported that they were currently investigating predictive marketing solutions.
  • 20% of medium businesses reported that they were currently investigating predictive marketing solutions.
  • 36% of large businesses were fully committed to predictive marketing.

How Can Predictive Marketing Help Digital Marketers?

It’s clear that more marketers today are recognizing predictive analytics as a vital strategy in marketing success. Here’s what leveraging predictive technology in your email marketing can help you achieve:

  1. Boost revenue and return on investment (ROI) by improving the personalization of your email content

Using predictive technology, you can analyze customers’ past shopping trends and leverage that information to segment your email list and personalize the promotional offers sent to individual customers.

  1. Increase brand and customer loyalty.

When marketing teams invest in resources and capabilities to create personalized, 1-to-1 marketing experiences, they find that their customers appreciate it and become satisfied, repeat buyers who are loyal to the brand.

  1. Positively affect the customer experience across the entire buying journey.

Predictive marketing solutions require a large amount of data, and those data also impact other marketing strategies (e.g., marketing-automation solutions, marketing campaign analysis for more detailed email-marketing reports).

These strategies can be used to enhance your customers’ buying journey across all marketing channels, including email marketing, social media, and mobile. 

How to Use Predictive Analytics in Email Marketing

In terms of email marketing, predictive analytics leverages a company’s current email service provider and combines real-time behavior recognition with historical customer data to create automated, personalized email campaigns.

It can be used throughout the customer lifecycle, from acquisition and relationship-building to retention and win-back campaigns.

Here are some ways that predictive analytics can be used to improve your email marketing campaign strategies:

  1. Acquiring New Customers

Send emails that convert more prospects into customers. When prospects first sign up to get promotional emails from a company, they’ll typically get a welcome email series aimed at encouraging them to make a purchase. Likely, all new subscribers get sent the same welcome email series and, in some cases, a standard promotional offer.

By applying predictive analytics to behavioral and demographic data, you can segment prospects — testing various messages and offers — to create a more personalized and relevant email series that drives conversions and increases revenue.

  • Building Relationships to Retain Customers

Send emails that engage individual customers. Product recommendations are one of the most important ways that predictive analytics can help to engage and retain customers.

By using such information as to products that customers have already purchased and products that they’ve browsed at your website, and incorporating other variables (e.g., age, gender, order amount, etc.), you can predict what products they’ll be interested in purchasing in the future. And using this information, you can target email content and offers that you send to individual customers.

You can also use predictive analytics to determine how often customers make purchases so that you can find the optimum cadence and frequency to send them emails about your products.

  • Winning Back Customers

Reengage customers who haven’t purchased from you in a while. When it comes to win-back email campaigns, a standard “we miss you” message often is sent to all customers after a certain amount of time has elapsed since they last made a purchase.

Predictive analytics can help you create more personalized win-back emails, as well as determine the best interval of time to send them and the most cost-effective discount level needed to motivate a customer to make another purchase from your company.

Using technologies that have a basis in data-driven science, such as predictive marketing, is a key way for marketers to gain more insight into their target audiences and, ultimately, apply a more strategic approach to their email marketing campaigns. newsletters.lk/can help you leverage predictive marketing technology in your email-marketing efforts to get more qualified prospects into your sales funnel and fast-track them through it. Contact us and get started today

Author- Buddira Edirisooriya

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