{"id":669,"date":"2021-06-21T08:00:31","date_gmt":"2021-06-21T08:00:31","guid":{"rendered":"https:\/\/blog.smarteworks.com\/?p=669"},"modified":"2021-06-21T08:16:54","modified_gmt":"2021-06-21T08:16:54","slug":"benefits-of-using-sms-for-business","status":"publish","type":"post","link":"https:\/\/blog.smarteworks.com\/index.php\/2021\/06\/21\/benefits-of-using-sms-for-business\/","title":{"rendered":"Benefits of Using SMS for Business&#8230;"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/SPRK_default_preset_name_custom-\u2013-1-1024x576.png\" alt=\"\" class=\"wp-image-673\" srcset=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/SPRK_default_preset_name_custom-\u2013-1-1024x576.png 1024w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/SPRK_default_preset_name_custom-\u2013-1-300x169.png 300w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/SPRK_default_preset_name_custom-\u2013-1-768x432.png 768w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/SPRK_default_preset_name_custom-\u2013-1.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>With SMS texting, businesses can give customers that sense of reassurance, letting them know exactly what to expect, keeping them updated in real-time, and making them feel confident that everything is handled. Here are some Reasons Why You Should Use SMS as a Business Service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Order confirmation and delivery updates<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2-1024x1024.png\" alt=\"\" class=\"wp-image-681\" width=\"838\" height=\"838\" srcset=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2-1024x1024.png 1024w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2-300x300.png 300w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2-150x150.png 150w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2-768x768.png 768w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2-250x250.png 250w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-2.png 1080w\" sizes=\"(max-width: 838px) 100vw, 838px\" \/><\/figure>\n\n\n\n<p>As far as delivery goes, SMS is pretty quick, and it\u2019s also efficient \u2013 taking only seconds to reach a vast audience. It\u2019s rare to get such a quick and fast personalized message to an audience with that kind of speed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Personal SMS<\/h2>\n\n\n\n<p>Because it\u2019s directly sent to each individual client, SMS is a very personal message. Mobile phones are very personal devices, so people will often respond with more personal immediacy. You can improve this still further by delivering it as a personal message to each individual. This is sure to grab their attention<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Gather Feedback<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1-1024x1024.png\" alt=\"\" class=\"wp-image-685\" srcset=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1-1024x1024.png 1024w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1-300x300.png 300w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1-150x150.png 150w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1-768x768.png 768w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1-250x250.png 250w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-1-1.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Keeping your finger on the pulse of employee sentiment can be a major challenge, particularly if your organization is experiencing rapid growth or change. Emails aren&#8217;t very effective at conveying how your colleagues feel about company culture or new policies, but SMS can be.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Simple and easy<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5-1024x1024.png\" alt=\"\" class=\"wp-image-689\" srcset=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5-1024x1024.png 1024w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5-300x300.png 300w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5-150x150.png 150w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5-768x768.png 768w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5-250x250.png 250w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-5.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Due to its simplicity and reach, SMS has become a globally adopted communication channel. Everyone knows how to open, read and text a message. Moreover, thanks to the limitation in length (160 characters), messages are small, direct, concise and go straight to the point. And who doesn\u2019t like it sweet &amp; simple?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Global marketing<\/h2>\n\n\n\n<p>Text messages are designed to reach anyone who has a reasonably modern mobile device and a cell phone signal. So you can reach millions of people in an instant, anytime, anywhere.<\/p>\n\n\n\n<p>It\u2019s estimated there are up to 7 billion mobile phones in daily use today, so SMS is one of the few technologies that are universally synced between all of the global mobile phone operators. You can reach the world with text messaging.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Ensure Safety<\/h2>\n\n\n\n<p>SMS is invaluable when timely communications are of the essence and employees need to know what&#8217;s going on. Be it inclement weather or a security breach, when an urgent situation arises at the office, and you need to let your employees know how to respond and stay safe, you can do so instantly by sending automated SMS updates to your entire staff. Trigger pre-written messages to send instantly to each staff member&#8217;s personal device, no matter how many employees you need to reach.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Billing alerts<\/h2>\n\n\n\n<figure class=\"wp-block-gallery columns-1 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6-1024x1024.png\" alt=\"\" data-id=\"693\" data-full-url=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6.png\" data-link=\"https:\/\/blog.smarteworks.com\/?attachment_id=693\" class=\"wp-image-693\" srcset=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6-1024x1024.png 1024w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6-300x300.png 300w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6-150x150.png 150w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6-768x768.png 768w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6-250x250.png 250w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-6.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p>When you\u2019ve already paid for parking, nothing is worse than running out of time and getting a ticket. PayByPhone uses time-sensitive SMS texting notifications to help prevent that frustrating experience. They send you a text 5 minutes before your meter expires to give you a heads up. Helping customers avoid fines, they now send more than 3 million alert texts a month.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Appointment reminders<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3-1024x1024.png\" alt=\"\" class=\"wp-image-697\" srcset=\"https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3-1024x1024.png 1024w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3-300x300.png 300w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3-150x150.png 150w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3-768x768.png 768w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3-250x250.png 250w, https:\/\/blog.smarteworks.com\/wp-content\/uploads\/2021\/06\/websms-blog-post-3.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Prompt and thorough treatment for every patient is the number one priority for the Arkansas Children\u2019s Hospital. With more than 400,000 patients a year, appointment no-shows were a problem. They prevented patients from getting proper care and cost the hospital tens of millions of dollars a year.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With SMS texting, businesses can give customers that sense of reassurance, letting them know exactly what to expect, keeping them updated in real-time, and making them feel&#8230; <\/p>\n","protected":false},"author":1,"featured_media":713,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[205,165,201,173,197,185,193,169,177,189],"class_list":["post-669","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-websms","tag-appointment-reminders","tag-benefits-of-using-sms-for-business","tag-billing-alerts","tag-delivery-updates","tag-ensure-safety","tag-gather-feedback-2","tag-global-marketing","tag-order-confirmation","tag-personal-sms","tag-simple-and-easy"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.2 - 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